Ranworth Surgery

Ranworth Surgery 2016-01-10 Person 5 5 0

I rang for an appointment and the receptionist said there had been a cancellation for later that day, I was very happy about this. I have never had any problems at this surgery and I have been a patient for almost 5 years. Excellent service, friendly staff, the doctors and nurses are very kind.

Ranworth Surgery 2015-12-29 Person 4 5 0

Although you can sit and wait daily for an appointment if necessary, many patients are not keen on this option and do not want to sit around waiting, i never had difficulty getting an appointment previously with the old system, so am unsure why it was changed. overall the surgery does their very best in difficult time sin the NHS i feel. More than happy with the service and the way the Dr's treat you

Ranworth Surgery 2015-12-14 Person 1 5 0

Earliest appointment I can make to see a GP is Xmas eve -unacceptable. The only other option was to wait for a indefinite period of time during 'open surgery' which I did this morning - extremely inconvienient as I work full time and I'm accountable for time spent away from work. Following my appointment (which I felt the GP couldn't wait to get me out the door) it was recommended I have various blood tests. Went to reception to book myself in, I have to wait 1 WEEK until I can even have the blood test let alone get any results. Can I be clear and to the point - THIS IS NOT ACCEPTABLE. Given the continued dire straights the NhS seem to be in, the only thing I can do is to continually bring these issues to your attention, in the hope that someone somewhere will allocate health budgets accordingly to rectify the mess that is this surgery and many other surgeries across the county I'm sure.

Ranworth Surgery 2015-12-02 Person 4 5 0

The 'open surgery' gives the option to be seen on the same day but, if you wish to see your own GP then appointments can be up to 2 weeks later. The layout of the waiting area is very cramped, especially when busy, and is not particularly wheelchair or baby buggy friendly. Neither are the entry doors, automatic/wider doorways would help considerably. The service received from all staff is friendly and caring.

Ranworth Surgery 2015-11-26 Person 4 5 0

The staff are all polite and friendly, making patients feel at ease. If there are no appointments available the surgery has drop-in sessions. I like that I can book/cancel appointments and request repeat prescriptions online, which are then delivered to my local pharmacy. I been very happy with the care I have been given and the service provided.